Essex and Suffolk Institute of Licensing

Essex and Suffolk Institute of Licensing
Myland Hall Education Centre, Barncroft Close, Highwoods, Colchester CO4 9JU
Telephone 01206 501298
Direct line to book a course, 01206 851560
Our Venue
Course Application Form HERE
Training and/or testing at your own premises
Course Dates
Company History
Policy Documents
Example Exam Questions

Our next course will be on Wednesday 22nd November. We generally hold public courses every 5 to 6 weeks but private courses can be arranged for three or more people at your own premises at any time that we agree between us. If you want a private course or to take the exam without taking the course, contact us on 01206 501298 or by e-mail to discuss what specific arrangements can be made. Extra courses or exams could be at our normal venue, or at your own premises, if appropriate facilities can be provided.

In 2015 and 2016 we had a 100% pass rate on all our public courses, we hope 2017 will bring all our learners equal success.

There has been NO increase in our fees since 2013, we charge £90.00, for the exam alone (when taken either at your own premises or on our course day at our premises) or if you attend the one day course with us the total cost is £175.00 or £160.00 each for two or more people from the same business. Rates for private courses are quoted according to circumstances, but are generally considerably less expensive.
There is NO VAT charged, and NO hidden extra's, unless we need to go outside the CO1 to CO4 area to deliver a course or manage an exam at your premises when we will ask for a contribution towards travelling costs.
We DO NOT demand that you commit with us to ANY other aspect of your future in the licensed trade (we undertsand that some others have been known to persuade their clients to sign up for all sorts of things!)

To obtain a Personal Licence to sell alcohol, you first must pass the Award for Personal Licence Holders (APLH) exam (it stopped being called the NCPLH several years ago).
Once issued a Personal Licence now lasts for ever, unless it is taken from you by a court, or you choose to surrender it. ANY personal Licenses issued during the first years of the Licensing Act 2003 that have an expiry date on them can now be considered to be valid for ever and that expiry date ignorred (this is as a result of the passing of the Deregulation Act 2015 the relevant sections of which came into force on 1 April 2015).

When you take your exam with us, your results are known within a few minutes of the last person finishing.

We include refreshments on the course day and car parking is free.
The certificate awarded by BIIAB, is the main document you will need to get your Personal Licence.

If you need to pass your exam sooner or you want a course at your premises for your individual business, please phone 01206 501298 to discuss costs and options.

For either choice, once you have booked (and paid), we will send you a workbook to study along with a set of specimen questions.

It is important that ALL Personal and Premises Licence holders are aware of the extended number of Mandatory Conditions which have been added to Premises Licences by Government in the past two or three years. To see these on an A4 (printable) page, please click here.

"Cleared up a lot of information that in the book was difficult to understand"
“Lovely people”
(from course reviews on 5 February 2015).

"Very well taught and easy to follow. Relaxed atmosphere"
"Learned what I needed to pass"
(from course reviews on 15 October 2015).

"A very interesting and informative day"
"very informative course, worthwhile"
(from course reviews on 28 January 2016)

Payment can be by BACS (our preferred method), cheque, cash, or through 'PayPal'. Necessary information and our current fees are shown on our application forms and on the PayPal format (below). On receipt of payment we will supply, at no further cost, a workbook and a set of 40 specimen questions for advance study.

Course and exam fees (total with no VAT and refreshments included)
To arrange options, including a course at your own premises

Your one off payment covers everything. Our basic fees are set out on the PayPal menu above.

Which ever option from those shown below you choose, we provide in advance a workbook provided by BIIAB and a specimen exam paper. Our objective is to make sure that our customers are able to take and pass the exam provided by BIIAB, in the way which suits them best:

  • attend the one day course at our training centre with the exam at the end of the course. The exam is taken taken on our computers and the results are known soon after the last person has finished. If you prefer to take the exam on paper, we need to know that a week in advance of the course day in this case, result will normally known on the next working day.

  • we attend your premises and run our course there. This is only cost effective for both you and us if there are three or more people going to be taking the course and the exam. For this option you must be able to ensure that there is a STRONG Wi-Fi signal and that you are able to provide a suitable space which is appropriate for the taking of an exam. The results are known soon after as the exam is finished.

  • without attending a training course, take the exam on our computer at your own premises. For this option you must be able to ensure that there is a STRONG Wi-Fi signal and that you are able to provide a suitable space which is appropriate for the taking of an exam. The results are known soon after as the exam is finished.

    which-ever option you choose, our fees cover

  • the course workbook, which we send in advance of the course

  • A specimen exam paper, supplied by BIIAB, comes to you with the workbook. If you are taking the course, we will review that specimen exam paper during the course.

    If attending the course at our premises, the fees cover
  • refreshments, which are supplied on arrival and throughout the day at the training centre, including a buffet lunch

  • car parking on the site is free

  • lectures covering the whole of the syllabus.

    In all cases

  • the certificate awarded following successful completion of the examination is normally delivered to you within seven working days of the exam.

  • the exam fee is part of the course fee (if you don't want or need to take the exam an appropriate reduction is made)

  • exam papers are available in Thai, and Welsh. Two weeks notice is needed to order foreign language papers

  • if you need a 'glossary of terms' in either Bengali, Chinese script, Polish, Thai, Turkish or Welsh, this can be supplied on request

  • for people who have a difficulty with reading English, a reader can be supplied at the time of the exam, at no extra cost, to ensure that the questions are fully understood

  • the opportunity to discuss issues during break periods

  • the exam is taken on line, the result is known before you leave the premises

  • if you need to take the exam on paper (at our premises only), you will get a phone call advising you of the results, on the day that BIIAB supply the information, which is normally the next working day (we need five days notice for this option).

  • if you should fail the examination, the opportunity to attend either for a full day at a fraction of the normal course fee, or just to re-sit the exam, at minimal cost.

  • a continuing telephone advice service

    In fact, once the course fee is paid, no other charges are made.

    We are also available, at reasonable rates, to attend premises and discuss licensing issues including applications for Premises Licenses, variations to Premises Licenses and management of objections to the way licensed premises are being operated. Telephone discussions and advice are not charged for.

  • Please beware when comparing our fees with others. There are some course providers who:
  • do not provide the full service which we provide or,
  • don't mention that their exam is charged separately or,
  • once they get hold of you try to sell you other services, such as preparing your Personal Licence application for you at amazingly high prices or,
  • neglect to mention that their fees are subject to VAT, which our fees are not or,
  • neglect to mention that by signing up for a course (which usually looks very cheap compared to others) you are also commiting yourself to them to act as your agent in the future.
    Please see lower down this page for a full list of the service we provide to our customers.

    For those who attend our training days, we want to ensure that our candidates not only aquire the necessary information to pass the exam, but also are able to relate that information to the reality of the licensing environment.

    "Very useful and has given me plenty of food for thought at my venue"
    (from a course review on 26 January 2012).

    "I'm really glad I came on the course, it brought the words of the workbook to life - thank you"
    "Thank you, you have this so well organised, it was a good day"
    (from course members on 27 October 2011).
    Brilliant day and so informative.
    Really good and a big help.
    Many Thanks.
    (These remarks all on course assessment documents of 14 July 2011 - demonstrating the continuing value placed on our courses and the good value delivered by those courses).
    'Really well put together course - very informative and presented in a way which was easily absorbed'.
    'Brilliant, enjoyed the experience'.
    'Very interesting and useful'.
    'Excellent day, well presented'.
    (These comments are from course assessment documents completed by participants on our course on 4 February 2010).

    Very good course. Very well organised
    (from clients course review document of 19 February 2009).

    Good news for people from Wales and Thailand.
    Exams are available in Thai, and Welsh. We need two weeks notice to order these exam. papers.

    ALSO, a guide is available to help when reading the workbook with some words translated in Welsh, Thai, Chinese, Polish, Turkish and Bangali and to assist in understanding the words used in the licensing law. This will be supplied free of charge to those booked with us.

    If you need to make use of these additional services, please phone 01206 501298 and ask.

    A training workbook from BIIAB and sample exam. questions are provided in advance (with translation material as shown above when needed). Our course is held at a purpose built training centre in north Colchester. We start by 9.30 am and the day ends with the 40 question BIIAB examination which starts soon after 3.00 pm

    BIIAB are one of six examination authorities approved by the Government to administer, 'accredited qualifications' for potential Personal Licence Holders.

    They have excellent standards that support good course provision and examination practice.

    No grade issued on first assessments.
    Extract from BIIAB inspection report - 29 June 2006.

    Mr Finch has maintained his robust processes in terms of systems and administration.
    Assessment grade {1 - Outstanding}
    Extract from BIIAB inspection report - 12 June 2007

    No inspection report was required in 2008, a self assessment was completed and a 'surprise visit' took place on 25 April 2008. The 'surprise visit' was classified, "completely satisfactory".

    Essex and Suffolk Institute of Licensing has been a centre for BIIAB courses for some considerable time and has good systems in place. They have excellent facilities and have an excellent reputation in the area. Assessment grade {1 - Outstanding}
    Extract from BIIAB inspection report - 30 June 2009.

    No formal visit was required in 2010, a self-assessment report to BIIAB was considered sufficient.

    Our 2011 inspection visit resulted in us being graded {1} yet again. Need we say more!

    No inspection took pace in 2012 or 2014, and in 2013 the 'inspection' was a chat on the telephone. We are respected as an honest, well prepared and appropriate training centre to deliver BIIAB training and exams.

    Whilst many of our competitors meet in pubs and similar premises, we meet at Myland Hall Education Centre in Colchester Essex, purpose built to create a learning environment. Participants are be able to spend the day concentrating on the matters in hand, undisturbed by the sounds of business in the background.

    "I really enjoyed the day, found the lectures clear and informative and well organised. Everyone was friendly and we were well looked after. Thank you."
    (Customer who attended on 24 October 2008.)

    I attended the course on Friday 23 February 2007 and would like just to thank you for your kind assistance during this stressful time. I found everyone very helpful, including the lecturers, and felt that I should write and thank you all for everything that you have done.
    The course itself was very interesting and I feel my results reflect this.
    Once again, many thanks.
    (letter from J.S. of Ipswich dated 28 February 2007.)

    Payment for the course can be by BACS (our preferred method), cheque, through PayPal (towards the top of this page), or in cash by prior arrangement.
    Click here to Download Application Forms or use the side-bar (top of page) to access an application form together with information on course fees and payment details.
    Clubs and those wanting to attend to update knowledge but NOT take the examination should phone or e-mail for the special application form to cover those situations.

    Please remember, our course fees cover everything to do with the course, no extra's. AND, if you should fail to pass the exam (not many fail but some do) you can come back to us for another try at a greatly reduced rate for the full day, or if you prefer it just to take the exam again, with no extra/hidden costs.

    We are approved to administer BIIAB qualifications and our training course focuses on ensuring that participants can qualify for the BIIAB Level 2 Award for Personal Licence Holders' (APLH) formerly called NCPLH. This certificate (re-named from 1 April 2011), satisfies the requirements of the Licensing Act 2003 as an accredited qualification for those participating in the licensing trade in England and Wales.

    To book a course contact, Essex and Suffolk Institute of Licensing, C/o Myland Hall Education Centre, Barncroft Close, Colchester. Tel. 01206 851560, or enter your details on the e-mail format obtained by clicking the icon below (it may take a few seconds to open)

    To see planned training dates click here course dates. (For a description of how to get there, click location )

    The examination starts soon after 3.00 pm, anybody wanting to attend just to take the examination should notify us in advance in order that sufficient facilities are available on the day. Payment of the exam fee is required before sitting the paper. Exam only candidates are asked to ensure that they have appropriate identification with them and to arrive by 2.45 pm.

    We consider it essential that the BIIAB workbook, provided by us, is studied and completed BEFORE arrival at the training centre.

    We do not 'fly in' and 'fly out' again having little or no knowledge of the local area. Whilst our customers do attend from a wide area, the majority come from less than 50 miles around Colchester and value the fact that we are aware of the policies of local authorities in the area.

    We have developed a number of tutorials on the new Act. These contain a wider range of information information than is required to pass the examination. They can be accessed here Tutorials . It is suggested that whilst awaiting the course handbook the tutorials be accessed and read over so that a general understanding of the new law can be obtained.

    Anybody who wants to register for a course should make application to Essex and Suffolk Institute of Licensing, C/o Myland Hall Education Centre, Barncroft Close, Colchester CO4 9JU, Telephone 01206 851560, or enter their Name, Address and phone number on the e-mail format obtained by double clicking on the icon below (it may take a few seconds to open). It that presents a difficulty send your own e-mail to

    Essex and Suffolk Institute of Licensing (formerly Suffolk and North Essex Institute of Innkeeping) a trading name of Bob Finch

    Page last updated 14 September 2017
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